Shipping policy

Shipping Policy

Handcrafted with care, made to order

Our products are handmade or hand-finished in Ormond Beach, Florida. Because each piece is crafted individually or made to order, please allow production time before shipping. In-stock items do not require production time and are processed and shipped on the next business day.

Processing & Production Time

• Standard production: 5–14 business days, Monday–Friday
• Custom or large orders: 14–28 business days. We will confirm your timeline after you place your order
• Rush production: Available on select items. Contact us before ordering to confirm availability and any additional fees

Processing begins once your order is placed and payment is confirmed. Production and processing time are separate from shipping transit time. Selecting expedited shipping does not shorten production or processing time.

Domestic Shipping Coverage

We ship throughout the United States, including Alaska, Hawaii, Washington, D.C., U.S. territories, and military APO/FPO/DPO addresses. Available carriers and services depend on the destination and package.

Free Standard Shipping

Orders of $100 or more qualify for free standard shipping to the domestic destinations listed above, subject to the oversized-item arrangements described below. Select “Standard Free Shipping” at checkout.

BraveCraft Woodworks chooses the carrier and a suitable standard or economy service for free shipping.

Paid Shipping Choices

If you prefer a particular carrier or faster delivery, select an available paid option at checkout. You pay the full shipping price shown for that option, including on orders of $100 or more. Free standard shipping does not provide a credit toward paid shipping.

For orders under $100, shipping charges are calculated at checkout based on the package and destination. FedEx and USPS services are offered where available.

Large & Heavy Items

Very large or heavy items, including cutting boards over 24 inches, live-edge pieces, and furniture, may require a separate shipping quote or freight arrangements. We will contact you to confirm any additional shipping charge before processing. Please contact us before ordering if you need confirmation that free standard shipping applies to a particular oversized item.

Transit & Delivery Estimates

Transit time begins after your order ships. Delivery estimates depend on the carrier, service, destination, and package. Alaska, Hawaii, U.S. territories, and military addresses may require additional transit time.

Estimated delivery dates are not guaranteed arrival dates. Weather, holidays, carrier volume, customs, and destination-specific conditions can affect delivery. If your shipment is delayed, contact us so we can help investigate.

Military Addresses

We welcome orders to APO/FPO/DPO addresses and include them in our free standard shipping offer on orders of $100 or more.

Military shipments use eligible USPS services and are subject to destination-specific mailing restrictions. Expedited service is not available to every military address. Contact us before ordering if checkout does not show a suitable shipping option.

P.O. Boxes

For ordinary P.O. box deliveries, please contact us before ordering to confirm arrangements. This requirement does not exclude the APO/FPO/DPO addresses described above.

International Shipping

Paid international shipping is available to destinations supported at checkout. The domestic free-shipping offer does not apply to other international destinations. Available services and shipping prices are shown at checkout.

International delivery times vary by destination and may be affected by customs processing.

Order Tracking

Once your order ships, you will receive tracking information by email. You can track your shipment through the carrier’s website or your order-status page.

Damaged, Lost, or Delayed Packages

• Damaged in transit: Please inspect your package upon arrival. If an item arrives damaged, take photos of the packaging and product and contact us within 48 hours of delivery. We will work with the carrier on a claim and arrange an appropriate replacement or refund
• Marked delivered but missing: Contact us within 7 days of the estimated delivery date so we can open a carrier investigation
• Not delivered or significantly delayed: Contact us for help investigating the shipment and pursuing a carrier claim when applicable

Returns & Refunds

Please see our separate Return Policy for details about returns, cancellations, and refunds. Return eligibility and exclusions are set out in our Return and Refund Policy.

Questions?

Email orders@bravecraftwoodworks.com. We usually respond within 24–48 hours, Monday–Friday.

Thank you for supporting our small woodworking business!

Last updated: October 9, 2026